Securing the Future of Our Sanctuary: An Update on Our Pricing

At Puffin Cove, we strive to be more than just a play space. We built this "hidden gem" to be a spotlessly clean, cosy sanctuary—a place where the coffee can be drunk hot, the environment is calm, and your children can explore the wonders of our immersive village.

To ensure that Puffin Cove remains a sustainable business for many years to come, we are writing to share that we will be increasing our prices effective from April 2026.

We believe in being open with our Puffin family, so we want to share the three primary factors driving this change:

• Investing in our Team: Our staff are the heart of the "Cove" experience. From April, the National Minimum Wage is increasing by 4.1%. This supports our hardworking team who keep our environment safe and sparkling.

• Business Rates: Central government have changed how they calculate business rates to increase income for Central Government. The knock on for us is our rates have more than trebled this year and will increase again next year. This is a significant increase in our fixed costs.

• Global Inflationary Pressures: Like everyone, we are seeing rising utility and supply costs. Everything from the electricity and water required to run our facility to the high-quality food and beverages we serve has seen a price hike from our suppliers.

We understand that any price increase is unwelcome news and want to thank you from the bottom of our hearts for your continued support. By choosing Puffin Cove, you aren't just visiting a café; you are supporting a small, locally owned business and a dedicated team.

We look forward to seeing you for a coffee and a play very soon.